:root{--navy: #141749;--green: #01d27e;--bg: #f0f2f7;--card: #fff;--text: #141749;--muted: #5a6a85;--border: #dde3ef;--warn: #f59e0b;--danger: #e53e3e;--series-1: #3f3bbf;--series-2: #00a869;--series-muted: #9a9a95;--grid: #e6eaf2}*{box-sizing:border-box;margin:0}body{font-family:system-ui,sans-serif;background:var(--bg);color:var(--text)}.topbar{display:flex;gap:16px;align-items:center;background:var(--navy);color:#fff;padding:12px 20px}.topbar nav{flex:1;display:flex;gap:8px}.topbar button,.scope-toggle button{background:none;border:1px solid transparent;color:inherit;padding:6px 12px;border-radius:6px;cursor:pointer;font-size:14px}.topbar button.active{background:#ffffff26}.topbar a{color:#fff;opacity:.7;text-decoration:none;font-size:13px}main{padding:20px}.dashboard{display:grid;grid-template-columns:1fr 280px;gap:20px;align-items:start}.two-up{display:grid;grid-template-columns:1fr 1fr;gap:16px;align-items:start}.scope-toggle{margin-bottom:12px;display:flex;gap:8px}.scope-toggle button{border-color:var(--border);background:var(--card);color:var(--text)}.scope-toggle button.active{background:var(--navy);color:#fff}.column,.stats-rail,.diary-day{background:var(--card);border-radius:10px;padding:16px;box-shadow:0 2px 12px #1a274414}.column h2,.stats-rail h2{font-size:12px;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);margin-bottom:12px}.stats-rail h2+h2{margin-top:18px}.count{background:var(--bg);border-radius:10px;padding:1px 8px;font-size:12px}.status-group h3{font-size:12px;color:var(--muted);margin:14px 0 6px;font-weight:600}.column ul,.stats-rail ul,.diary ul{list-style:none;padding:0}.ticket{padding:8px 0;border-bottom:1px solid var(--border)}.ticket.on-hold{opacity:.65}.ticket a{text-decoration:none;color:var(--text);display:flex;gap:8px;font-size:14px}.ticket a:hover .summary{text-decoration:underline}.ticket .id{color:var(--muted);font-variant-numeric:tabular-nums}.ticket 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0%,75% 0%,100% 50%,75% 100%,25% 100%,0% 50%)}.charts{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:16px;margin-bottom:20px}.chart{background:var(--card);border-radius:10px;padding:16px;box-shadow:0 2px 12px #14174914;margin:0}.chart figcaption{font-size:12px;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);margin-bottom:12px}.split-values{display:flex;gap:18px;margin-top:10px;font-size:13px;color:var(--muted)}.split-values strong{font-size:20px;color:var(--text);margin-right:4px}.legend{list-style:none;padding:0;display:flex;gap:14px;margin-top:10px;font-size:12px;color:var(--muted)}.legend li{display:flex;align-items:center;gap:6px}.swatch{width:10px;height:10px;border-radius:2px;display:inline-block}.bar-list{list-style:none;padding:0;display:grid;gap:7px}.bar-list li{display:grid;grid-template-columns:108px 1fr 32px;align-items:center;gap:10px;font-size:13px}.bar-label{color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.bar-track{background:var(--grid);border-radius:4px;height:14px;overflow:hidden}.bar-fill{display:block;height:100%;border-radius:4px;min-width:2px}.bar-value{text-align:right;font-variant-numeric:tabular-nums;font-weight:600}.queues{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-bottom:20px}.queue-panel{background:var(--card);border-radius:10px;padding:16px;box-shadow:0 2px 12px #14174914;border-top:3px solid var(--green)}.queue-panel h2{font-size:12px;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);margin-bottom:10px}.queue-panel ul{list-style:none;padding:0}.queue-panel li{padding:7px 0;border-bottom:1px solid var(--border);font-size:14px}.queue-panel a{text-decoration:none;color:var(--text);display:flex;gap:8px}.queue-panel a:hover .summary{text-decoration:underline}.queue-panel .id{color:var(--muted);font-variant-numeric:tabular-nums}.queue-panel .meta{font-size:12px;color:var(--muted)}.age.old{color:var(--warn);font-weight:700}.tickets-page .column{margin-bottom:20px}.ticket-table{width:100%;border-collapse:collapse;font-size:13px;table-layout:fixed}.ticket-table col.c-ticket{width:auto}.ticket-table col.c-client{width:24%}.ticket-table col.c-priority{width:12%}.ticket-table col.c-age{width:7%}.ticket-table col.c-updated{width:12%}.ticket-table td,.ticket-table th{overflow:hidden;text-overflow:ellipsis}.ticket-table td:first-child{white-space:normal}.ticket-table th{text-align:left;font-size:11px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);padding:6px 8px;border-bottom:1px solid var(--border);font-weight:600}.ticket-table td{padding:8px;border-bottom:1px solid var(--border);vertical-align:top}.ticket-table tr.on-hold{opacity:.6}.ticket-table a{color:var(--navy);font-weight:600;text-decoration:none;margin-right:8px;font-variant-numeric:tabular-nums}.ticket-table .summary{display:inline}.ticket-table .type{display:block;font-size:11px;color:var(--muted);margin-top:2px}.ticket-table .age{font-variant-numeric:tabular-nums}.diary-controls{display:flex;gap:16px;align-items:center;margin-bottom:14px;flex-wrap:wrap}.view-toggle{display:flex;gap:6px}.view-toggle button{padding:6px 14px;border:1px solid var(--border);background:var(--card);border-radius:6px;cursor:pointer;color:var(--text)}.view-toggle button.active{background:var(--navy);color:#fff;border-color:var(--navy)}.diary-controls .period{font-size:15px}.month-grid{display:grid;grid-template-columns:repeat(7,1fr);gap:1px;background:var(--border);border:1px solid var(--border);border-radius:10px;overflow:hidden}.month-head{background:var(--card);padding:8px;font-size:11px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);text-align:center;font-weight:600}.month-cell{background:var(--card);min-height:96px;padding:6px;font-size:12px}.month-cell.outside{background:#f7f8fc;color:var(--muted)}.month-cell.today{box-shadow:inset 0 0 0 2px var(--green)}.month-date{font-weight:700;margin-bottom:4px;font-variant-numeric:tabular-nums}.month-event{background:var(--grid);border-left:3px solid var(--series-1);border-radius:3px;padding:2px 4px;margin-bottom:3px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.month-event .t{color:var(--muted);font-variant-numeric:tabular-nums}.pnl{max-width:820px}.pnl .goal{background:var(--card);border-radius:10px;padding:24px;box-shadow:0 2px 12px #14174914}.hero{font-size:48px;font-weight:800;line-height:1;color:var(--navy)}.hero-sub{color:var(--muted);margin-top:6px;font-size:15px}.meter{background:var(--grid);border-radius:6px;height:14px;margin:16px 0;overflow:hidden}.meter-fill{background:var(--green);height:100%;border-radius:6px}.pace{font-size:15px}.pace.ahead strong{color:var(--series-2)}.pace.behind strong{color:var(--warn)}.projection{color:var(--muted);margin-top:4px}.assumption{color:var(--muted);font-size:12px;margin-top:12px;font-style:italic}.pnl-figures{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;margin-top:16px}.figure{background:var(--card);border-radius:10px;padding:16px;box-shadow:0 2px 12px #14174914}.figure-value{font-size:22px;font-weight:700}.figure-label{font-size:12px;color:var(--muted);margin-top:2px}.as-of{margin-top:14px;font-size:12px;color:var(--muted)}.stale-warning{background:#fff4e5;border-left:4px solid var(--warn);padding:12px 14px;border-radius:6px;margin-bottom:16px;font-weight:600}@media(max-width:900px){.queues{grid-template-columns:1fr}.month-cell{min-height:70px}}.unassigned-box{display:flex;align-items:baseline;gap:10px;background:var(--card);border-left:4px solid var(--warn);border-radius:10px;padding:14px 18px;margin-bottom:20px;box-shadow:0 2px 12px #14174914}.unassigned-box .value{font-size:28px;font-weight:800;color:var(--warn)}.unassigned-box .label{color:var(--muted);font-size:14px}.opportunities{display:grid;gap:22px}.pipeline{background:var(--card);border-radius:10px;padding:16px;box-shadow:0 2px 12px #14174914}.pipeline-head{display:flex;align-items:baseline;justify-content:space-between;margin-bottom:14px}.pipeline-head h2{font-size:13px;text-transform:uppercase;letter-spacing:.08em;color:var(--muted)}.pipeline-total{font-size:14px;color:var(--muted)}.pipeline-total strong{color:var(--navy);font-size:17px}.stages{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(210px,300px);justify-content:start;gap:12px;overflow-x:auto;padding-bottom:6px}.stage{background:var(--bg);border-radius:8px;padding:10px;min-width:210px}.stage-head{display:flex;align-items:baseline;gap:6px;margin-bottom:8px}.stage-name{font-weight:700;font-size:13px}.stage-count{background:var(--card);border-radius:10px;padding:0 7px;font-size:11px;color:var(--muted)}.stage-value{margin-left:auto;font-size:12px;color:var(--muted);font-variant-numeric:tabular-nums}.opp-card{display:block;background:var(--card);border-radius:6px;padding:9px 10px;margin-bottom:7px;text-decoration:none;color:var(--text);border-left:3px solid var(--series-1)}.opp-card:hover{box-shadow:0 2px 8px #1417491f}.opp-summary{font-size:13px;font-weight:600;line-height:1.3}.opp-client{font-size:12px;color:var(--muted);margin-top:2px}.opp-foot{display:flex;justify-content:space-between;gap:8px;margin-top:6px;font-size:12px}.opp-value{font-weight:700;color:var(--series-2);font-variant-numeric:tabular-nums}.opp-value.none{color:var(--muted);font-weight:400;font-style:italic}.opp-close{color:var(--muted);font-variant-numeric:tabular-nums}.opp-owner{font-size:11px;color:var(--muted);margin-top:4px}.unassigned-box .label .sub{display:block;font-size:12px;opacity:.75;margin-top:2px}.queue-counts{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;margin-bottom:20px}.queue-count{background:var(--card);border-radius:10px;padding:14px 16px;box-shadow:0 2px 12px #14174914;border-top:3px solid var(--series-1)}.queue-count .value{display:block;font-size:26px;font-weight:800;color:var(--navy);line-height:1}.queue-count .label{display:block;font-size:12px;color:var(--muted);margin-top:4px}